Alex M. Haagaard

Paramedic-Focused Recommendations for the Design of a Medical Identification System

Historically, the design of medical identification jewelry has failed to consider the needs of paramedics, a major user group. Medical jewelry designs mimic contemporary jewelry styles and often feature irrelevant information, qualities that reduce their visibility and usefulness in an emergency. My thesis outlines a set of design recommendations, accompanied by a list of design requirements and a compliancy table, for medical jewelry that the user needs of paramedics. The thesis draws upon open-ended interviews with paramedics from around the province of Ontario, to analyze the tacit and explicit knowledge that paramedics use when gathering information in medical emergencies. The analysis is used to develop a first iteration of design recommendations, which are presented to focus groups for feedback. Using a list of design requirements and a compliancy table formulated from my interview data, I judge three concepts to be especially
promising, and have developed them as high-fidelity prototypes.

 2013